Singtel Partners with Vonage to Accelerate Global Enterprise and Telco Innovation and Digital Transformation

Singtel today announced it is partnering with Vonage, a global leader in cloud communications and a part of Ericsson (NASDAQ: ERIC), to help enterprises and telcos innovate and scale their services and solutions through Singtel’s industry-leading one-stop orchestration platform, Paragon. By integrating Paragon’s advanced telco and edge APIs with Vonage's API platform, enterprises, telcos and developers will have access to a global ecosystem of rich communications, network and edge APIs that will seamlessly provide optimized, secure, and engaging customer experiences, while accelerating digital transformation.

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Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform, Ericsson, and Mr Bill Chang, CEO of Singtel’s Digital InfraCo, signing the new partnership today in Singapore. (Photo: Business Wire)

Paragon-enabled telcos from Singapore, Thailand, Spain, Taiwan and Indonesia will be able to integrate Vonage and Paragon APIs into a globally unified telco and edge API library. Global independent software vendors (ISVs), enterprises and developers can leverage these APIs to deliver digital services at greater speed and scale over hybrid networks, hybrid edge and public cloud infrastructures across multiple markets.

Mr Bill Chang, CEO of Singtel’s Digital InfraCo, said, “Through this strategic partnership with Vonage, enterprises and developers can tap into APIs and collaborate with Paragon-enabled telcos to jointly develop and seamlessly deploy applications into more countries, without needing to repeatedly adapt or change their applications for different markets. This streamlined approach enables telcos and enterprises to focus on growth and innovation according to their business needs and offers vast opportunities for their ISVs and partners to expand service delivery into more countries, with greater ease, speed and scale.”

“We are pleased to announce our partnership with Singtel as we continue to collaborate with frontrunner service providers globally to drive an open ecosystem for exponential innovation and network monetization,” said Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform, Ericsson. “By combining Vonage’s API platform, Ericsson’s 5G network capabilities and Singtel’s Paragon platform, we are paving the way for developers to pioneer new solutions for enterprises to reimagine their business, improve customer experiences and create new communications and engagement capabilities.”