Drive Positive Claims Outcomes with the New CLARA Analytics and Guidewire Cloud-Native Integration

Guidewire (NYSE: GWRE) and CLARA Analytics (“CLARA”), a leading provider of artificial intelligence (AI) technology for insurance claims optimization, announced that the new Built by Guidewire CLARA integration is now available in the Guidewire Marketplace to ClaimCenter users on Guidewire Cloud.

Leveraging predictive and generative AI, CLARA’s solutions continuously monitor claims and provide actionable insights to help reach outcomes beneficial for insurers and insureds alike. CLARA’s technology follows claims for the whole life cycle, from first notice of loss to settlement, allowing early intervention.

Leveraging CLARA’s AI-powered technology, the CLARAty.ai platform integration for ClaimCenter enables claims professionals to:

• Easily view CLARA’s insights and predictions directly within the workplan screen in Guidewire ClaimCenter;
• Improve workflow efficiency and reduce manual labor, as claim data between CLARA and ClaimCenter will sync automatically; and
• Mitigate claims escalation and reduce claims costs by applying CLARA’s insights to claims.

CLARA helps adjusters get injured claimants the right care through its provider scoring tool that identifies doctors consistently associated with positive outcomes on prior claims. The technology also helps avoid attorney involvement in claims. If attorneys do become involved, it provides detailed attorney scores and replacement alerts to help navigate litigation and potential settlement.

Built by Guidewire integrations are pre-built and standardized by Guidewire to speed cloud delivery and maintenance. Leveraging the Integration Framework for Guidewire Cloud, developers can implement integrations between InsuranceSuite and third-party apps using multiple APIs, messaging systems, or protocols with ease.

“The CLARA and Guidewire integration brings two industry innovators together, creating more value for our shared cloud customers,” said Heather H. Wilson, Chief Executive Officer, CLARA Analytics. “Our AI-driven tools and resources help claims professionals uncover the most critical actions to take on open claims, delivering real savings to insurers. The AI resources complement ClaimCenter perfectly on the cloud.”

“We are delighted to further our collaboration with CLARA by delivering our new Built by Guidewire integration on Guidewire Cloud,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “The CLARAty.ai platform brings CLARA’s insights directly into ClaimCenter, improving efficiency and user experience for adjusters.”