TELUS International Celebrates the Launch of Eco-Friendly Site in Morocco As Part of Its Expansion into EMEA

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, today announced the official opening of its latest site in Casablanca, Morocco. The newly constructed, state-of-the-art facility is part of the company's recent expansion into Africa and combines cutting-edge technology with an environmentally-friendly ethos.

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TELUS International Celebrates the Launch of Eco-Friendly Site in Morocco (Photo: Business Wire)

“I would like to congratulate our TELUS International team on achieving this milestone in our company’s global expansion within the EMEA region. Our site in Casablanca is a testament to our ongoing commitment to responsible and strategic growth as we continue to meet the evolving needs of long-term clients such as Google, Structube and Travel Planet, and to fulfill the near-term demand we are seeing for greater diversification in offshore and nearshore delivery capabilities for AI data solutions, multilingual customer support and trust and safety services,” said Jeff Puritt, President and CEO of TELUS International. “We believe that business success and environmental and social responsibility go hand in hand, and today’s launch marks a significant step in TELUS International's commitment to investing sustainably to create a positive impact in the local community. Moreover, as clients continue to incorporate AI and generative AI into their businesses, our diverse global workforce is able to create and enhance the world's data across more than 500 languages and dialects to enable better AI and mitigate bias as part of our ‘humanity-in-the-loop’ approach.”

The new seven storey, 7,500 square meter site in Morocco will open in three phases with an expected completion date in Q3 2024. Once completed, the site will accommodate more than 800 employees. The first phase, which launched today, encompasses the ground floor, first, second and third storeys with features and amenities such as a recruitment center with interview rooms and testing areas, training rooms, meeting rooms and breakout areas. The site also has a cafeteria, gaming area and lactation room as well as a medical clinic staffed by doctors and nurses designed to support employee engagement and wellbeing.