Ontrak Health Announces New Health Plan Customer Providing Behavioral Healthcare Solutions

Ontrak, Inc. (NASDAQ: OTRK), a leading AI-powered and telehealth-enabled behavioral healthcare company, today announced the Florida Agency for Healthcare Administration has approved Ontrak as a subcontractor for Community Care Plan, a South Florida-based Health Plan to serve its adult Medicaid population. Ontrak Health will deliver the following solutions to Community Care Plan:

• Ontrak WholeHealth+ identifying high-cost, high-acuity members with chronic comorbidities and underlying, but unaddressed behavioral health conditions with full coaching and timely access to provider treatment for improved clinical outcomes and significant cost savings.
• Ontrak Engage, the company’s coaching-specific solution that identifies members who would benefit from ongoing coaching to help them address physical and behavioral health challenges without the need for provider intervention. In addition to Ontrak Engage being available to adult members, Ontrak Health will further outreach to the Health Plan’s most impacted members with Serious Mental Illness.
• Ontrak Access, to provide delegated credentialing services utilizing its NCQA Certification as a Credentials Verification Organization to bring additional qualified behavioral health specialists with access and availability to the Health Plan’s members who are enrolled in the Ontrak WholeHealth+ solution.
• Ontrak Quality Support for the members served, jointly collaborating with the Health Plan on HEDIS measures, closing critical gaps in care and improving health outcomes.
• Ontrak Member Portal containing specialized and tailored information delivered through our member-facing stayontrak.com website to provide health and wellness educational content for all the Health Plan’s adult members on how to improve their overall wellbeing.

“We are so excited to welcome a new customer to the Ontrak family. Our unwavering commitment to our Health Plan customers and members is what has guided us in this behavioral health agreement. We are privileged to have the opportunity to work with Community Care Plan and serve their adult Medicaid members,” commented Mary Lou Osborne, President and Chief Commercial Officer at Ontrak Health.