VEON and Beeline Kazakhstan Partner with GSMA and Barcelona Supercomputing Centre to Support Use of AI in Local Languages

Baku and Barcelona, 15 May 2024: VEON Ltd. (NASDAQ: VEON, Euronext Amsterdam: VEON), a global digital operator that provides converged connectivity and online services, is delighted to announce that it has signed a Memorandum of Understanding (MoU) with Beeline Kazakhstan, the GSMA and the Barcelona Supercomputing Center - Centro Nacional de Supercomputacion (BSC-CNS) to explore collaboration on the development of artificial intelligence and language technologies for languages with low digital resources.

The parties will explore collaboration opportunities focusing on the development of mechanisms and documentation on language models and AI systems for under-resourced languages, including the local languages of the countries where VEON operates.

The MoU was signed by the four parties during M360 Eurasia. The event, opening in Baku today, welcomes global connectivity leaders and policymakers for two days of discussion, debate and networking. 

Out of nearly 7000 languages spoken around the globe, only seven are considered high-resource languages in the digital world: English, Spanish, French, Mandarin, Arabic, German and Japanese. The lack of resources in other languages results in an AI language gap which leads to sub-optimal user experience in AI applications, deepens the bias in AI models and risks deepening the digital divide in AI technologies.

Catalan is spoken by 10 million people, spread across various parts of Spain and other areas of Europe, such as Andorra and Alghero. For this reason, the BSC Language Technologies unit has as a priority generating digital resources to guarantee the presence of Catalan in the digital world, while making these resources useful for other languages with the same objective.

Operating in countries that are home to 7% of the global population that mostly speak under-sourced languages, VEON is committed to addressing the AI language gap by supporting the usage of low-resource languages in AI, starting with Kazakhstan where Beeline Kazakhstan’s IT subsidiary QazCode already launched Kaz-RoBERTA-conversational – a Kazakh-language AI module supporting customer service in Beeline Kazakhstan’s digital applications.

“Artificial Intelligence is the next game changer in the history of technology, and it is in our hands to design and develop it in a way that promotes inclusion for all. Enabling low-resource languages to be a part of the world of AI empowers hundreds of millions of people around the globe by addressing the current shortcomings of the AI landscape. We are delighted to be the first operator group to partner with Barcelona Supercomputing Center and the GSMA to explore opportunities to raise to this challenge.” said Kaan Terzioglu, Group CEO of VEON.